When will the ¥5,000 payment after the online date be transferred?

Maezawa from the Strategic Planning Office here. The payment is normally transferred within about a week. If it’s been more than a week and you still haven’t received it, there may have been some kind of error, so please contact your branch. That said, online dates were still in their early stages at the time and we were figuring things out as we went along. (Universe was also the first in the industry to introduce them.) The rule regarding the ¥5,000 transfer was not in place initially. By “initially,” I mean more than a month ago, so I don’t think this applies to your situation, but unfortunately, the rule cannot be applied retroactively to dates that took place during that period.