I came across a woman whose profile said that, a few years ago, she had new photos taken, and that her continued availability was confirmed in 2019—but there have been no staff comments since then.

Maezawa here with an answer. I don’t know which woman you’re referring to, so this is just speculation. For example, it could be that she hadn’t been in contact for several years and had remained inactive the whole time, then suddenly reached out. You invited her for a new photo shoot, but she declined for some reason. I imagine some people will say we should be stricter, but as long as there are women registered with blurred photos or no photos at all, I don’t think we can simply refuse to let someone continue using the service because they declined a new photo shoot.