Do staff tend to treat less popular female members carelessly after all?
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I ask because I feel there have been quite a few minor mistakes in my communication with the staff. (For example, they relayed meeting place A, which the male member specified, as a completely different place B.)
I understand that everyone makes mistakes, so I’m not expecting them never to make any.
However, if I hadn’t pointed out, “Could this meeting place have been confused with ○○?” when the location was communicated incorrectly, it probably would have been left as is. Since the two places were extremely far apart and completely different locations, it honestly scares me to think about what would have happened if I hadn’t noticed until the day of the meeting. This has happened about twice. I’ve also encountered several other mistakes involving offers and arrangements.
I’ve never made a complaint, nor have I ever made an unreasonable complaint about any of the male members I was introduced to. I always try to respond politely in our communications. And I’ve been carefully saving the money I’ve received rather than wasting it.
Even so, am I currently being treated carelessly because I don’t receive that many offers—or because they consider me a less-than-ideal female member?
Maezawa from the President’s Office here.
Around this time of year, new employees who joined in April have been working on their own, without their seniors’ guidance, for a little while.
Right after they join, their seniors check their work, but around now, it generally isn’t being checked anymore.
As a result, they may be making more mistakes.
Also, this year we made major changes to our internal structure, dividing departments into areas such as FS and CS.
That may possibly be having an impact as well.
However, I believe these issues would occur regardless of a woman’s popularity. We don’t change how we handle arrangements based on a woman’s popularity in the first place.
There would be no point in doing so.
All we’re doing is copying and pasting the meeting place written by the man, so it’s a mystery how the location ended up being wrong.
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I’m Dai, a male member.
Even from my perspective, they make their fair share of mistakes.
One of the more amusing ones is when the setting fee we’re supposed to pay ends up being lower than what we expected.
In other words, they do make mistakes that work against Universe, so I don’t think it’s necessarily because the person asking the question isn’t popular.
The branches with larger memberships do tend to have a higher rate of mistakes, so I’d like to see that improved.
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I don’t think they treat people differently based on how popular they are or anything like that.
They might be a little more careful with a regular male member who gets a huge number of offers but also tends to make a lot of complaints, though.
—Marika
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I’m Date◎Yume, a male member.
> Do staff members tend to handle less popular female members carelessly?
I think this is simply due to insufficient checking and follow-up by the employees.
Either they lack the necessary skills, or they’re being given more work than they can handle. The staff probably don’t mean any harm, but they’re not carefully checking the information before contacting people and sending it out.
It’s similar to how you sometimes find typos and missing characters in female members’ profiles.
The staff may disagree, so please take this as a reference.
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I’m Kazu, a male member.
Unfortunately, there are quite a few minor mistakes. Still, I don’t think the staff are able to selectively make mistakes depending on how popular the person they’re dealing with is, so I assume they happen with everyone.
Even I’ve had mistakes made despite having spent a fair amount on setting fees. I’ve also heard from a woman who receives a lot of offers that she once got a message containing her class due to a staff member’s mistake.
So it doesn’t seem like they’re treating women casually just because they’re not particularly desirable.
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