I tried logging into the members’ page for the first time in a while, but I keep getting a message saying that my email address or password is incorrect.
What should I do?
Maezawa from the president’s office will answer as well.
If you contact the branch office, they can look into the cause, so please get in touch with them.
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Universe Club staff member Akai here.
Regarding your inquiry, this is something we’re unable to answer through the Q&A box.
Please consult with a staff member via the LINE account you’ve been using to communicate with the club. We’ll review the details and see how we can assist.
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I’m Kazu, a male member.
Please contact the club using the LINE account you used to communicate with them.
If you can no longer reach them on LINE, I recommend contacting them through the membership application LINE account below:
https://universe-club.jp/contact/entry/women.php
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