When I checked the website of the branch I’ve used for some time, I noticed profiles for people described as field sales staff and customer success staff, including some staff members I wasn’t familiar with.
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If I need their help again for a reshoot or something similar, will the branch staff assigned to me be the same as before?
Maezawa from the President’s Office here, answering your question.
Our internal organizational structure has changed, so your contact will be one of the people listed in the 안내 section there.
In particular, if you’re looking for someone involved in a reshoot, it will be one of the field sales staff. If you’re trying to find someone you know, I suggest checking whether they’re still with Field Sales.
If they’re no longer listed there, it means they no longer handle interviews or reshoots.
Also, even if they are listed there, several branches are grouped together, so they may actually be a staff member conducting interviews at a different branch.
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I’m Kazu, a male member.
You may be thinking of someone else.
Here’s the notice about the organizational restructuring:
https://universe-club.jp/staffblog/58042/
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