Tips May 31, 2019 14:38

I’m the male member who asked earlier, “Why can’t I find a mistress?”

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I suppose the saying “The customer is always right” only works when the customer has some class. I’ll probably come under heavy fire for this, so I’d appreciate it if we could leave this topic here. Thank you all for your opinions and advice. Changing the subject, I have the following question: Is it possible to change the branch handling my account? If so, how should I go about it? To be honest, I feel awkward bringing it up with my current branch. The reason I ask is that I’ve used several other branches, and every one of them responded very promptly and gave me thoughtful advice. Perhaps they’re simply busy, but I’ve felt that my current branch has treated me rather carelessly. Here’s one example of our exchanges: “I’d like to have a dedicated representative.” “When your representative is off, it takes longer to get a response. Isn’t it fine as things are now?”
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Maezawa here as well. > Is it possible to change the branch handling my account? Yes, you can change it at any time. Normally, you would contact your current branch and say something like, “I’ll be traveling for work more often, so I’d like to switch to the XX branch.” They can then change your registered branch. However, this seems to be a somewhat unusual situation, so I think you should be able to contact the branch you want to switch to directly and have them make the change. That said, if you don’t explain the circumstances, they may say things like, “Shall we contact your current branch?” or “We’ll have your registered branch contact you first.” If you explain the situation, I think they should be able to change your registered branch. Of course, your current branch will still be notified internally, but given the circumstances, I think it’s understandable for your registered branch to be changed. If you don’t know the contact information for the branch you want to register with, I’ll include the Tokyo phone number below. You can call and ask for the number of the branch you want to switch to. Available from 11:00 a.m. to 8:00 p.m. 0120-966-531
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