Tips Oct 3, 2021 12:11

Sorry, this isn’t really a question. (Feel free to delete it right away.)

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I emailed the staff at con***t@universe-****.jp the day before yesterday and yesterday, but I haven’t received a reply. They’ve always gotten back to me right away before.... Could there be some kind of email problem?? In a situation like this, who am I supposed to contact?? Oh, I guess that did turn into a question after all. (lol)
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Maezawa from the President’s Office here as well. Regarding your question: *I partially redacted the email address because it seemed like a hassle if it started receiving spam.* > Ah, it actually turned out to be a proper question. (lol) Individual questions aren’t really what this question box is intended for. That said, since you took the time to ask… I don’t think that email address is meant for contacting the staff. What made you think it was? I suppose it may also depend on whether you’re a member. Could it have been a send-only address? (I’m not sure where the list of email addresses and their purposes is, so I haven’t checked.) Even if you reply to it, I don’t think anyone generally monitors it. If you’re a member, why not try sending your message to the email address you normally use to communicate with the staff? If you’re not a member—or even if you are—please use the inquiry form. Incidentally, inquiries submitted through the form below the question box only reach Maezawa (as well as a few other senior staff members), so if you want to contact the staff, please use the “Contact Us” form elsewhere on the site.
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