I was expecting one of the other staff members to answer, but no one did.
When a question was posted, it used to be emailed to all of our branches nationwide. However, it seems that recently they changed the settings so those emails are no longer visible. Apparently, the questions were getting mixed in with offer emails and becoming a nuisance.
So, I’m Maezawa from the president’s office, answering a question box that the staff nationwide apparently find bothersome. (笑)
(Actually, they’re just too busy with arrangements to deal with the question-box emails—the question box itself isn’t considered a nuisance.)
If you were registered with us before and still have your old LINE contact, you’re welcome to contact us there. However, the branch’s LINE account may have changed, so there are cases where the contact still appears in your LINE list even though your messages aren’t reaching us.
If you don’t receive a reply after a day, you can also contact us through the inquiry form on our website.
Alternatively, you can apply through the new applicant page and write something like, “I was registered with you before.” We’ll look into it and get back to you.
Any method of contact is fine, so please get in touch.
