Tips Apr 2, 2019 15:12

In this case from the “Customer Feedback,” doesn’t this violate Universe Club’s rules regarding transportation expenses? If so, will the woman receive some kind of warning?

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↓ “She spoke to me overly familiarly and used casual language from the very beginning, which made me uncomfortable. Also, although we hadn’t set a specific time, she ended things after about an hour and a half, saying she wanted to meet again next time. It wasn’t enjoyable at all from the start, so after I gave her the minimum allowance, she additionally demanded transportation expenses. When I gave her that too, she said it wasn’t enough and asked for even more. I’ve never encountered anyone with such an awful attitude before...”
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Maezawa here. Looking only at one customer’s account, it may seem like the woman was at fault. But after reviewing the messages exchanged with her, I found the following: Regarding the part that said: “She spoke to him overly casually and used informal language from the very beginning.” She apologized for using such familiar language, explaining that she felt the man was being rude, which caused her to let her guard down. As for: “She was the one who abruptly ended things after about an hour and a half, saying they could meet again next time,” She knew that four hours was the general guideline, but shortly after the first hour, he invited her to an adult relationship (intimate). They walked toward the hotel district, and when she declined, he apparently decided to end the meeting right then. Regarding: “After I gave her the minimum allowance, she demanded additional transportation expenses. Even after I gave her that, she said it wasn’t enough and asked for more.” Apparently, the man had called her from quite far away, and her actual transportation costs came to around ¥12,000. Despite that, he only gave her ¥5,000. She explained that she should also receive reimbursement for actual transportation costs when traveling a long distance, and eventually received only ¥15,000. After deducting her actual expenses, that means he only gave her ¥3,000. So I can’t help wondering… was the man the one violating the rules? (The rules state that ¥5,000–¥10,000 should be paid.) That said, I don’t know how the branch staff handled the situation. After seeing this, I couldn’t help feeling sorry for the woman.
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