I’ve received a lot of offers since signing up, but I’ve changed my LINE account several times along the way, and some of my LINE chats have disappeared. Are all of my past date records kept separately from LINE, individually and in full?
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I’m asking because there’s something I’d like to check regarding an old date.
Akai from the Universe Tokyo branch here as well.
We also keep records of past date histories. However, since the data storage location has changed, it may not be possible to access older records.
Also, depending on the nature of your inquiry, even if we locate the data, there are many cases where we may not be able to provide an answer.
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Maezawa from the Executive Office here.
Thank you for your question.
Your date history is stored in a system separate from LINE, so it should be fine even if your LINE messages are deleted. However, when we changed where the data was stored about three years ago, older records could no longer be accessed directly. The same thing happened when we changed systems about a year ago.
In any case, even if we still had the data, we often wouldn’t be able to answer questions about dates from long ago.
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