Tips
Jun 18, 2018 22:00
A further note on the flat-rate system. As you said, I failed to consider the explosive increase in workload for the club, so it was somewhat of a theoretical exercise. I would appreciate it if you could try it on a limited scope—for example, “Chiba,” “zero offers,” or “as a trial benefit for Black members.” I think it might be manageable under conditions this limited (by the way, I’m not a Black member in Chiba).
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I’m also concerned that this option seems to carry a fairly high risk of causing a moral hazard among certain heavy-user members—namely, them getting carried away beyond what the designers intended. Still, that should become clear over time through experimentation. It might even be a shortcut to grant the benefit to heavy-user members who seem especially likely to create a moral hazard and test it that way.
Also, are the settings handled exclusively by specialized staff? With so many staff members on hand, if you’re already struggling with the current number of settings, that’s simply not good enough…