I’m Maezawa from the CEO’s office, and I’ll answer this too.
Thanks for your question.
This is probably unrelated to the Go To campaign. I imagine these hotels have adopted the policy to minimize the damage if an infection is discovered.
That said, they may also be complying with a request from the government. If so, hotels in that area may have implemented the same policy.
Basically, though, most hotels still allow guests to stay as usual. For example, simply going to a neighboring city or ward may solve the problem.
Why not give it a try?
I’m a male member, Fullerene!
The logistics around check-in can be surprisingly tricky, can’t they?
I use Go To Travel all the time!! I’m broke, after all.
But I’ve never been asked for my companion’s ID...
I wonder if your companion’s ID is only absolutely required when the room rate exceeds ¥40,000 per room per night. If you don’t mind, could you tell me the room rate?
As a workaround, I think the best option is simply:
“Book a plan on the official website where the price is the same for one or two guests, then check in by yourself in advance.”
Check in alone first.
They’ll ask you some health-related questions and take your temperature at that point. (These are mandatory conditions for using Go To Travel.) If they ask about your companion, just say, “They’ll be arriving later, so I’ll have them come to the front desk when they get here.”
They probably won’t do anything awkward, like stopping you later when the two of you are together.
It might become an issue if booking for two gives you a bigger discount and brings the price down further, though.
(That’s why I thought the pre-discount room rate might need to be ¥40,000 or more.)
In that case, just give up and settle for the discount for one person, haha.
Also, if you book through an agency like Rakuten Travel, the hotel may not be able to adjust the discount amount, so you might want the final payment amount confirmed at check-in. That’s why combining the official website with STAY NAVI might be better—though that’s just my guess.
And with Hilton properties, the second guest is free in some cases (please look up the details), so you could book for one person and decide whether to add another guest based on their reaction at check-in.
(You might even be able to enter a made-up name for the second guest in advance. The booking price is technically for one person, though it’s the same for two.)
Come to think of it, I hardly ever show ID either. Since I book through the hotel’s official app, maybe they consider my address verified because my membership details are already registered.
Hope this helps.
I’m Hikōki, a male member.
That’s a puzzling question.
She probably wouldn’t use the Go To discount, and if she did, she’d already be close enough to the woman to have her show ID.
He could also hold onto the key in advance, and if he had it, he could simply ignore it.
A medical questionnaire? Do they really ask about that in Tokyo?
