Sorry for messaging so late at night m(_ _)m

This is Takei from the Yokohama branch of Universe Club. About six months after registering, the club will likely contact you to confirm whether you’d like to continue. If you don’t respond, your membership may be automatically canceled. Alternatively, even if your registration is still active, it seems you may occasionally be unable to log in. So it’s probably one of those two possibilities. As Maezawa from the President’s Office mentioned as well, please try contacting your branch directly at the phone number provided. (*^^*)

Maezawa from the President’s Office here. If we don’t receive a reply when an offer is sent, or during the six-month membership renewal confirmation, your status will temporarily be changed to withdrawn on the member page. The reason is that counting people who can’t receive offers as members would make the actual membership numbers look inflated, which we feel would be unfair to our male members. It would be like thinking there are 10,000 women, only to find out that 5,000 of them can’t be contacted. That wouldn’t be right. We take the above measure to prevent situations like that. Since the issue is simply that we can’t get in touch with you, there’s a good chance your membership can be restored if you contact Universe. If a significant amount of time has passed, we may ask you to have your photos taken again or re-register, but it won’t involve the same screening process as when you first joined. You should be able to reactivate your membership. As for LINE, it seems the previous LINE account can no longer be used due to a system issue. You may want to contact us through the inquiry form on our website, or call one of the numbers below. (The numbers below are no longer in service. Added November 17, 2021.) Tokyo: 0120-966-531 (ext. 1) Sapporo: 0120-542-191 Niigata: 0120-315-882 Sendai: 0120-542-192 Omiya: 0120-966-531 (ext. 2) Chiba: 0120-966-531 (ext. 3) Yokohama: 0120-966-531 (ext. 4) Nagoya: 0120-935-719 Kyoto: 0120-979-351 (ext. 2) Osaka: 0120-979-351 (ext. 1) Kobe: 0120-979-351 (ext. 3) Hiroshima: 0120-542-193 Fukuoka: 0120-542-194 Okinawa: 0120-542-195

I’m a male member in Seattle. You can reach out by phone, email, or through the contact form. I mean, even without asking, those are basically the only options.