I’m a female member. I was recently contacted about registering a LINE account as a new contact method. I sent the required information, but it still hasn’t been read after two days. When I tried to register again, I got a “System Error” message.
This content is machine-translated.
Could this be a technical issue?
If I need to communicate something, where should I contact you at this point?
Maezawa from the Corporate Planning Office here.
We apologize, but due to a system issue, LINE is currently not working properly.
If you had a date scheduled, we believe we’ve contacted you through another means, but there is a possibility that some messages were missed.
Please contact us by phone, email, or through the inquiry form on our official website.
If you’re calling from Tokyo, the number is:
0120-966-531
If you haven’t received a reply on LINE, it likely means your message did not reach us.
(3 replies left)
(3 replies left)
💡 This question has no password registered, so the reply feature is unavailable.
If you access from the device/browser used to post the question, you may be able to set a password later.
I’m Marika, a female member.
On the Universe official website, if you scroll way down on your phone, you’ll find icons for each branch.
Open the branch you registered with, and you’ll see its phone number. I think calling them directly would be the quickest option.
(3 replies left)
(3 replies left)
💡 This question has no password registered, so the reply feature is unavailable.
If you access from the device/browser used to post the question, you may be able to set a password later.
