There was a question below about event announcements and LINE messages suddenly not being marked as read, and mine aren’t being marked as read either.
This content is machine-translated.
I received the following response:
“You may have sent the message to an old LINE account that is no longer in use, so please contact the branch where you registered and ask whether it’s the LINE account currently being used by Universe. If it’s different, they should be able to provide you with the ID for the new LINE account.”
However, I sent a message to the ID listed under “How to Contact the Club” on the female member page, and it still hasn’t been marked as read.
Does that mean they’re simply still listing an old, unused ID? I’d really like them to fix this.
There are also quite a few links from the member page that lead to errors or pages displaying 404.
This is Aizawa, in charge of events in the Kanto area.
All messages sent to the Kanto event LINE account have currently been marked as read. If you’re a Kanto-area member, you may not have registered successfully, so please contact the branch where you registered.
Members in the Kansai area use a different account, and the process may be different there. We’d appreciate it if you could contact them as well!
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Maezawa here to answer.
> I sent a message to the ID listed under “How to Contact the Club” on the female members’ page, but it hasn’t been marked as read.
> Does that mean the page still lists an old ID that is no longer in use?
I see. I just logged in and checked the LINE ID to confirm, and it appears to be correct.
I’m sorry to trouble you, but could you contact your registered branch and ask something along the lines of, “I sent a message to this LINE ID, but it hasn’t been marked as read. Is this the correct ID?”
Just to be safe, I also asked the Tokyo branch and the events department to check, and they said all messages were marked as read on their end.
It’s possible that an old LINE ID is being displayed only under certain conditions, so please start by confirming whether the LINE ID is correct.
Also, one correction:
Due to the system settings, messages sent to the LINE accounts for branches such as Tokyo are marked as read immediately after being sent. However, messages sent to the event-only LINE account and the LINE account dedicated to urgent contact are marked as read only when we actually read them, as usual.
My apologies for the confusion. Please accept my correction and sincere apologies.
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