Tips Apr 10, 2019 13:55

Thank you as always. I previously checked with a staff member as well, but as I understand it, entering an email address is currently required for the post-date survey.

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However, I imagine quite a few people communicate with the club via LINE. Since entering an email address is mandatory, I wonder if some people may be choosing not to complete the post-date survey. Is there any possibility of improving this?
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Maezawa here. Is it harder for people who communicate via LINE to fill out the survey if there’s a field for an email address? In other words, does that mean people who mainly use LINE may not have an email address, so they can’t fill in the email field and therefore can’t submit the survey? That could be one possibility. However, if no email address is provided, we won’t know whose survey it is, which means we can’t really use it as helpful feedback. >< So it does need to be a required field. That said, if someone doesn’t have an email address, I think it would be fine for them to enter their LINE ID instead. Was it not possible to submit the survey that way?
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