Maezawa here.
Basically, when we receive several negative reports from women, we start to think, “This man is just that kind of person.”
Negative feedback usually comes when a man forces something despite not realizing that the woman is uncomfortable.
Women generally don’t tell the man directly at the time (or perhaps they feel unable to). When something bothers them, they do try to signal that they don’t like it. But whether he doesn’t notice or assumes it’s “probably fine,” he continues anyway, and we later receive negative feedback.
Of course, we’d like the woman to tell the man directly, but in many cases, women contacting men themselves is prohibited, so it’s difficult for them to say anything.
If the same thing happens several times, we warn the man himself—even when we don’t yet know which date the feedback concerns. However, we may continue receiving similar reports afterward.
At that point, we have to warn other women as well, with guidance such as:
“We have received reports of this kind. We cannot confirm whether they are true, but this is a man who requires caution. If you feel uncomfortable, you may decline his offer.”
However, sometimes a woman tells the man himself what we said, forcing us to remove that warning.
Then the next woman he dates may leave the service after the date. The woman after that may leave as well, and the damage can become significant.
When the behavior doesn’t improve despite warnings and more women are affected, the discussion may turn to whether we should forcibly terminate his membership.
It’s not that we want to remove someone from the service from the outset, but these situations are difficult to handle.