Tips
Sep 5, 2023 17:59
3 answers
🏅 あなたの味方
お役に立てれば幸いです。
Age: Private
👨 Male
Universe staff
Thank you for your question. I’ll answer as Maezawa as well.
You were told it would take about a week, and it’s now been nine days beyond that timeframe, so there’s no problem with contacting them directly.
I’m sorry, but please try reaching out to them.
For some reason, there are still cases where registration gets stuck and the data is forgotten. We’ve made improvements internally to prevent this from happening, and the process should have changed quite a bit by now. However, it seems that new issues can sometimes arise within the updated process, causing it to get stuck again.
Other
This is Nagato from the Omiya staff.
We apologize for keeping you waiting. We generally contact you within a week, but depending on the assigned staff member’s days off, it may take a little longer or occur sooner.
If your matter is urgent, we would appreciate it if you could contact us via LINE.
Thank you for your understanding.
Age: Private
👨 Male
Universe member
Please paste the Japanese text you’d like translated.