Aren’t members being treated like “customers”? Shouldn’t they have more obligations? For example, a feedback system. Feedback after a first date should be mandatory. Shared information is an asset belonging to the entire club. Without that accumulated knowledge, the staff keep making sluggish, amateurish decisions. Members with such a poor attitude that they don’t even submit proper feedback should also face limits on the offers they receive.

Kida here with an answer. I was surprised by how perceptive your point was. You may be right. With Uber, you can’t use the service again unless you leave feedback after each ride. I think that shows how seriously the company takes feedback—and I believe that’s the right approach. Uber’s drivers and passengers are somewhat similar to the male and female members in our world. The difficult part, however, is that romantic feelings can influence things, making it hard to judge how much weight to place on that feedback. And you can’t make decisions based on evaluations when you don’t know how reliable they are. Personally, I don’t think members who don’t leave feedback necessarily lack awareness or commitment. I think it’s normal. That said, I believe what you’re saying is: “If we don’t improve the quality of our members, we’ll slowly run out of options.” Exactly. The unpleasant experiences male and female members have on dates will eventually come back to the club, and a members-only club should be the kind of place people can feel proud to belong to. Still, recreational baseball is fun. Though I’ve never played it.