Tips Nov 1, 2021 14:26

I have a question. I registered several years ago and also recorded a video of myself speaking for my profile there. However, after I was forcibly removed for canceling a date on the day of the appointment, I never opened the site again and left things as they were. First of all, I sincerely apologize for what happened.

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My question is: Were my profile and video deleted from the site after I was forcibly removed? If you retain personal information to prevent people from re-registering, I have no issue with you keeping that data. However, since the videos and photos taken by your service should no longer be needed, I would like to ask that they be deleted. I’m contacting you because I’m concerned about whether my profile has been completely removed from the site. I believe this happened about two years ago.
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Maezawa from the CEO’s office here. I’ll answer this one too. The photos and videos are gone. That said, they may still exist in a backup. However, the backups are compressed, so they can’t be searched individually, and it would be difficult to extract only your photos. I think it’s safe to assume they’re effectively gone. Besides, if we’re talking about that long ago, I’m not even sure whether we were making backups back then(笑) Actually, now that I think about it, we do back up the database, but we weren’t backing up the photos and videos. When the video service company we used for members’ pages banned us the other day, we ended up wondering what we were going to do now that all the videos were gone... Fortunately, although the company banned the account, they allowed us to download the videos for a limited time. By the way, if it’s already been several years, I feel like you should be able to register again. Although, when someone cancels on the day of the appointment, both the staff and the men are absolutely furious, so perhaps re-registering was difficult in your case. Personally, I’d approve your re-registration. If you’re concerned, please contact Maezawa through the “Contact Us” link at the bottom of the question box. Though, if you were forcibly removed, you may be thinking, “Who needs Universe anyway?”
(3 replies left)
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I’m Nana Ayase ♡ Try contacting Universe Club directly. I think the photos and other information will probably be deleted, but only their staff would know for sure.
(3 replies left)