This is Maezawa from Universe.

We discovered that messages sent through the “Contact Us” form below the Q&A box have not been reaching us. We’re not yet sure when this started, but if you contacted us and haven’t received a reply, your message has not reached us. We’ll be investigating the cause, so we don’t know when the issue will be resolved. If you contacted us but haven’t received a reply, we’d appreciate it if you could resend your message once the issue has been fixed. Thank you for your understanding.